IDEO.org is in search of a Global Talent and Operations Associate or Sr. Associate to support the 6-person HR (Talent) and Business Operations teams in the efficient implementation of policies and procedures, and the successful completion of special projects. We’re looking for someone passionate about systems, process, and data, who will liaise between internal and external customers to ensure smooth and simple operations. The role will report to Rika, the Operations Director.

Responsibilities:

Talent (50%)

• Project management
  • Coordinate, help plan, and manage the execution of talent/HR projects and processes.
  • Support the Talent team to update the action plan log and follow through with the action items.
• Recruiting
  • Coordinate and schedule interviews and reference checks, manage candidate and interviewer prep and communications.
• Onboarding
  • Support employee onboarding and offboarding--developing checklists, coordinating with all functions to ensure on and offboarding are smooth and complete.
• Benefits
  • Manage benefit vendors and correspondence; support, coordinate, and ensure the completion of open enrollment.
• Talent systems
  • Manage talent team data across G-Suite, Airtable, Paylocity--our HRIS, and other relevant platforms.
  • Set up surveys and performance reviews in Culture Amp.

Operations (50%)

• Special projects
  • Support the planning, coordination, and execution of special Operations (or cross-team) projects and initiatives to improve efficiency in the organization
• Security
  • Manage ISOS
  • Research destinations
  • Run security pre-flights
• Technology
  • Coordinate with our third-party IT vendor, Unbound, for routine tech delivery (new laptops, slack maintenance, etc)
• Travel operations
  • Manage vendor and platform
• US Facilities
  • Support SF and NY teams in big facilities projects (e.g. moves, onboarding to Clear To Go, etc)
• COVID safety
  • Stay on top of developments and update policies and procedures as needed