IDEO.org’s mission is to improve the lives of people in poor and vulnerable communities through design. To know if we’re achieving our mission, we must measure and understand our impact. Nearly five years into our journey, we’re relentlessly focused on getting to impact at scale with our work and are seeking a Director of Impact to help us measure our progress in getting there, while concurrently shaping the field’s understanding of how to integrate measurement and evaluation into a design-led approach to problem solving.
We created a Theory of Change and an impact framework to define and measure the impact of our past and current programs. Our next step is to work with our program teams, partners, and external evaluators to measure the effectiveness, outcomes, and impact of our work. The Director of Impact will play a crucial role in developing and implementing the systems and tools that will identify and capture the depth and breadth of impact on the lives of the poor through our three primary programs - Health XO, Financial Health, and Amplify. She or he will be responsible for the collection, management, and analysis of IDEO.org’s impact data (past and present) and will work closely with program teams, implementing partners, funding partners, and third party evaluators. Through this, the Director of Impact can build a platform to pioneer a point of view around the frameworks, tools, and best practices that the funders and implementing organizations throughout the social sector can use to better integrate measurement and evaluation into the design process.
The Director of Impact has deep knowledge and experience in impact measurement and evaluation, specific to the social sector, and possesses experience in utilizing a broad range of both quantitative and qualitative tools and methods for analysis. He or she has an understanding of human-centered design and is excited to work with our teams to creatively develop new ways of collecting impact data and measuring the effectiveness of HCD at creating solutions that can have impact at scale. He or she is very self-directed, an active problem-solver, who is always seeking out the right resources and information to answer complex questions with both rigor and elegance. The Director of Impact also has a keen eye for design and storytelling, and and is inspired by the opportunity to influence the social sector through everything we learn about measuring and managing toward impact through design.